Starbucks Supervisor - Loews Hotels Universal Orlando

Company: Disability Solutions
Location: Orlando
Posted on: May 30, 2025

Job Description:

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.Supervises and coordinates all restaurant activities in accordance with Loews Hotels standards. Assists all managers in the Restaurants with supervising the restaurant/outlet to include; planning, organizing, directing and coordinating all restaurant activities to ensure efficient operation of department. Assists with training and scheduling of team members, monitors the host/hostess stand and service delivers to ensure proper service to guest.Job Specific (90%):
  • Performs departmental opening and closing duties
  • Monitors and supervises department staff
  • Assists with the scheduling of restaurant staff according to established guidelines and forecasted needs
  • Represents the Restaurant Manager in his/her absence
  • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
  • Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service
  • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
  • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift
  • Inspects all equipment prior to, during and at end of shift, reports any needed repairs to supervisor
  • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
  • Other duties as assignedGeneral (10%):
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
    • Executes emergency procedures in accordance with Loews Hotels standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Complies with Loews Hotels standards, policies and rules
    • Recycles whenever possible
    • Remains current with Loews Hotels information and changes
    • Complies with Loews Hotels uniform and grooming guidelinesQualificationsRequired:
      • Experience working in food service and quick serve operations
      • Certifications; "Food Service Manager" as required by State of Florida regulations, TIPS or equivalent
      • Ability to work flexible schedule to include weekends and holidaysPreferred:
        • Associate of Science degree or advanced Food Service experienceEducation:
          • Associate of Science degree or advanced Food Service experience

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